What the Heck is Follow Up

What the Heck is Follow Up?What’s the most important part of your business? Is it reputation? Well, the reputation your business has on the street, among prior customers and your competitors has great effect on your future business prospects. How people think and talk...

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Handling-the-Angry-Client-or-Customer

Following Up With an Angry Client or Customer“The customer is always right.” How does that statement make you feel? Do you believe it to be true for your business? What if that customer is berating you or your staff unnecessarily? There is a fine line, and if the...

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