Following-Up with Prospective Clients
The factors that contribute to a successful business include integrity, reliability, consistency, and honesty. These are just a few of the traits that successful business owners present on a daily basis. However, following up with a client is more important than your best traits. Without follow-up, you will not have a business.
The importance of follow-up in your business is the one action you can take that will undeniably demonstrate whether you that you care about clients. The interpersonal connection goes a long way towards helping people feel comfortable buying from you with trust. A client, who feels secure, will refer you to others that may be interested in your products or services.
Your business integrity relies on your follow-up to show your customers that, as a business entity, you practice what you preach. You will not leave them undecided, questioning, or wondering. You will be there to answer questions and address concerns.
Consistent follow up represents stability to your clients. They know your business, and they know what to expect from you. When you practice consistent follow up, customers trust you. The result is more sales and a stronger bottom line. Nobody likes surprises, especially when dealing with a business, so your consistency and reliability are the keys to trust.
Trust Is The Key to Sales
Being willing and able to effectively address your client’s concerns through follow-up positively proves to them that you are an authority in your market.
By being that authority – the woman or man who knows everything about their niche and is willing to share that information to interested parties – proves to your buyers that they can trust you.
Consistent and reliable follow-up skills are a necessity for any entrepreneur or business owner. If you are lacking in this skill, seriously consider taking a course or skill-building class, or your business is likely to be short-lived.
The good news is that follow-up is a skill that can be learned, honed, and perfected. Your business will benefit greatly, and you’ll feel the satisfaction personally and business-wise. Your self-esteem and confidence as an entrepreneur grow as you experience the satisfaction of serving your customers.
Success habits should not be set in stone because you constantly evolve. As you grow and change so do your habits because you will be redefining your goals and plans.
To create success habits, one essential is that you know what you want to achieve and why you want it. When you feel confident in your “why,” then you can make your commitment to creating it. This requires you to understand how you will change and how this affects your daily life.
You create a plan and there is an end goal.
You evaluate your plan every day to ensure that you are on the right path.
Following these two steps are prime examples of successive steps. Success habits require commitment and focus. To maintain these, you need a positive mindset and to be emotionally invested in achieving your goal. Without these, you could lose interest and momentum. Eventually, you might allow negative self-talk and behaviors to interfere with your practice and plans.
If your end goal changes then put the new goal into your plan and re-check every step to ensure that you remain committed and able to achieve the goal.
It may be that your original goal was to wake at 6.00 am every day as this would give you 2 extra hours before the start of your normal working day’s routine. Waking early is a success habit adopted by the majority of successful people as they understand the importance of time and routine. You may find that 2 hours is not enough time to complete the tasks that you feel are essential for reaching your goal and that you feel stressed and inefficient instead of positive and well planned.
You could re-plan and go to bed slightly earlier so that you can get up at 5.00 am. This would give you an extra hour in the morning to complete the tasks you feel are essential for a successful start to your day. Looking at these small changes in routines and not hesitating to make necessary shifts truly serves to strengthen your habits.
Your day can start in a positive way. This sets you up for success from the start. Develop a morning routine that works for you. It should include a healthy nutritious breakfast, as well as activity that will provide positive motivation for the day ahead. This will probably involve Planning different activities such as exercise, reading, listening to audio recordings, studying, yoga, self-hypnosis, visualization or using positive affirmations.
What works for you? Success routines take trial and error and also involve using different methods depending on the habit you are trying to create and the end goal. Being flexible is crucial. Flexibility ensures that when a change occurs, you view it in a positive light, accept it and go with it.
As you change and your business evolves, your routines may also change. You will want to evaluate which success habits you need. Don’t be afraid to change them, as the changes will create more commitment and focus. For your ultimate goal to be achieved you need to undertake the constant evaluation of your mindset, your habits, strengths, weaknesses, motivation, and goal. This constant re-evaluation will help you create success habits that work for you and not against you.
Success habits should not be set in stone. In fact, they constantly evolve because you will be redefining your goals and plans.
For you to be successful in creating habits, know what you want to achieve and why you want it. You need to committed to creating it and this requires you to understand why it is important to you. How it you change as a result? How will your life evolve?
Success habits require commitment and focus. To maintain both, create a positive mindset and to be emotionally invested in achieving your goal. It is too easy to lose interest and momentum without those goals lingering in your thoughts. If your end goal changes then put the new goal into your plan and re-check every step to ensure that you remain committed and able to achieve the goal.
It may be that your original goal was to wake at 6.00 am every day as this would give you two extra hours before the start of your normal working routine. Waking early is a success habit adopted by the majority of successful people as they understand the importance of time and routine. You may find that 2 hours is not enough time to complete the tasks that you feel are essential for reaching your goal and that you feel stressed and inefficient instead of positive and well planned.
You could re-plan and go to bed slightly earlier so that you can get up at 5.00 am. This would give you an extra hour in the morning to complete the tasks you feel are essential for a successful start to your day.
Start your day in a positive way! This sets you up for success from the start. Developing a morning routine will work for you.
Do you a healthy nutritious breakfast?
Do you have an exercise routine?
Do you read inspiring affirmation for your positive mindset?
Do you hold a specific goal in your mind that represents the day’s accomplishments?
Do you have life activities for reducing stress and promoting positivity, such as exercise, reading, listening to audio recordings, yoga, self-hypnosis, visualization or using positive affirmations?
It is important that you find what works for you depending on the habit you are trying to create and the end goal. Being flexible is crucial. Flexibility ensures that when change occurs you view it in a positive light, accept it and go with it.
As you change and grow, creating the success is so deeply satisfying. For your ultimate goal to be achieved, continue to evaluate your mindset, habits, strengths, motivation, and goal. This constant re-evaluation will help you create success habits that work for you and not against you.
NEW: Why does ACPI now offer Certified Professional Consultant Training after a dozen years of providing only Professional Coach Certifications?
The answer is to specify and encourage skills for the specific temperament types and blends of people dedicated to serving and helping others. The roles that each temperament type might look very different.
For example, what each temperament type might offer is not so black and white, as much as, it depends on the preferences of the blended temperaments and motivation. For example,
- Thinkers have advice to give and problem-solving skills to offer in an organized fashion.
- Supporters often share emotional support and offer hands-on practical advice.
- Creative Influencers remind us of the motivation to create and the allowance to unfold and manifest those innovations.
The coaching model for self-growth maximizes a person's performance by unlocking one's potential through a series of questions, choices, and determining how results rate.
Rather than teaching, coaching is akin to guiding, checking in with questions and reviewing progress toward goals or outcomes on a set schedule. The coach has graduated from a course or training that signifies expertise in the coaching model.
Consulting, on the other hand, involves giving advice. Also, the one giving advice is an astute expert in a particular field. A Professional Parenting Consultant, for example, demonstrates knowledge and solutions for advising in a specific area: for example; sleep, tantrums, school performance, adolescents, or babies.
Getting babies to sleep,
Managing a toddler's tantrums
Helping a five-year-old learn to focus and complete a task.
Helping a school-age child learn discipline through study skills, play skills, or focusing skills.
A Certified Professional Parenting Coach might ask more questions about the situation:
What is the bedtime routine?
What instructions, if any, does the parent give the child?
How strictly is the child monitored, depending on the child's age?
What schedule has the parent set for the child?
What resistance or behavior does the child exhibit?
What role is more comfortable for you?
The bottom line about training in coaching or consulting is best determined by idetifying your temperament and motivation
To help clients, the consultants and the coaches can offer ways to help people control their thoughts or habits and become happier people. Determine what they need and fulfill those needs where possible.
What certified professional coaches do for their clients falls along the line of helping to determine the goals and committing to their achievement. The coach's role is also to help the client be accountable.
On the other hand, certified professional consultants help their clients by giving advice, and also could fill in the coaching role. There are two ways to approach a client's fulfillment.
The first, behavior modification, allows you to change a person's undesirable behaviors using positive reinforcement.
The second method of influencing is reality modification, and we'll concentrate most of our attention on this. This influencing technique is successful because of the way that you present your request. You know what people need.
There are three primary goals people subconsciously seek:
- Symbolic rewards
- Material gains
We all need symbolic rewards, such as recognition and praise. Everybody wants to feel valuable or unique. The act of praising and recognizing another is a strong motivator. Always reward good deeds with praise, and give positive, constructive criticism where change is needed. If you are patient, in time you will see the results of your work with your client.
Material rewards mean a lot to people, whether they realize it or not. In any capitalist society, some people view one's material gain as a symbol of high value. Since money produces material gain, it is a strong motivator, and it can have a strong influence on others.
Everyone needs security and stability. Security is attained when people feel they belong and are needed by others. People want security in their jobs, friends, and families. There are many ways to increase other people's feelings of security:
- Clearly define for others what you have to offer and what you expect from them in return. Tell them why the relationship you have with them is the way it is.
- Make people feel that they are needed and belong in the relationship with you. Show a need for their presence.
- Let others know what their efforts are accomplishing and how they are affecting you. Show them that their efforts are appreciated.
- Make sure that parties in the relationship are compatible.
- Emphasize comfort. Make sure people are comfortable in their relationships with you.