Communication is one of those essential life skills that you learn through trial and error. Do people hear you? Are you confident in telling your story? Are you aware of your ineffective communication, if any?
Of all the skill sets necessary to be a success, communication ranks high. Think about it. Communication is the only way for us to share concepts, ideas, feelings or plans. It is how we tell others about ourselves. If you own a business, you communicate to attract the attention of new customers and support current customers. Communication is the currency of sales. Doesn’t that powerful thought makes you stop a moment?
If communication is related to financial success, then effective communication skills have a higher perceived value. Is one of your goals to be a financial success? A 1988 survey by D.B. Curtis indicated that the most valued skills in the “contemporary job market” are communication skills; this was based on the survey responses of 1,000 personnel managers.
Then how would you improve the way you talk to your customers, especially if you follow up on sales or speak with clients regularly.
Following-up shows others that they matter to you when you return phone calls promptly and allow time to talk and share. If you get an e-mail inquiry or complaint, respond to it quickly. If you receive a text asking a question, answer it right away.
- Your responses shape others’ opinions about your business or service.
- Your responsiveness sparks a positive emotional connection.
How you respond shapes their opinions of you and the reputation of your business. When you have a good reputation, you’ll find more opportunities. You’ll attract more customers. You’ll get repeat business from the customers you have. You’ll see invitations to joint ventures.
In short, you’re the strength of your reputation will allow you to get closer to your financial goals. What helped build that good reputation? It was your excellent communication skills built around a program of prompt follow through.
Success is achievable when you communicate efficiently and effectively. The seven primary communication skills include:
- Having empathy
- Showing respect
- Being open-minded
- Conveying confidence
- Providing feedback
- Having congruent body language
Your child becomes a teenager and parenting can suddenly turn into a frustrating experience. You are understanding your child from a different viewpoint in the circle of life. You could observe:
- That the harmony is gone in your relationship.
- You find yourself in disagreement with your child.
- You feel the so-called generation gap grew.
Yes, your child is changing, but the basic temperament is still there. Understanding your teen is still the key to having a harmonious relationship. These ten tips for understanding your teen and dealing with the new brain wiring will help you stay centered as a heartwise® parent.
While you used to pal around with your child when he or she was younger, you now have to set boundaries between your role as a parent or a friend.
1.Help stabilize the changes.
At this stage, you are primarily the circumspect parent who will listen, negotiate boundaries and behaviors, and stand steadfast in your expectations. Doing so helps stabilize all the changes the adolescent experiences. Friends can be found, but good parenting is a rare commodity these days.
2. Become Involved
Understanding your child as a teen means becoming involved while your schedule and life remain just as busy. Being involved is finding the time to be with them. Being involved means knowing where they are at all times and establishing communication protocols.
Even more important are the conversations about life your teen appreciates. These conversations open opportunities to understanding your child, as their thoughts and feelings change each day, disappear, and flare again: Listen to the what your child tells you about their life events. You will glean their thoughts and feelings so that they will be at ease coming to you if they are in trouble.
3. Train Teens in Accountability Skills
You as the parent, are responsible for preparing your child for adult life for as long as they live under your roof.
If they want something, exert the effort to achieve it or get it.
Being responsible for communication, earned expenses, and tasks is now their domain.
Money is not the important asset. Rather, qualities about handling money are what matters.
As a parent, you can help here by providing their allowance for completed jobs, but they must do their part. You are training them to survive in a competitive world.
4. Listen To Them
The teen years are crucial years for understanding your child. Teens expect you to hear them and decipher what they need or want. You may feel like judgments arise surrounding teen activities, finances, and studies. Don't worry because 99% of the job is listening to them and understanding what they want.
5. Explain Your Viewpoint
By letting teens know the reasons for any decisions you make, you empower them to make their choices. Offering them a reason, even if it considered lame by your teen, helps them review their personal choices. For example
Concern for their safety is why you establish a mutually agreed on curfew.
Your need to know where they are if they leave one place for a new destination requires a phone call to know they are safe and capable of holding their own among peers.
6. Tune In
Understanding your child occurs when you are
listening to their kind of music
keeping tabs on what activities they are involved in
Knowing the names of their friends
7. Be Flexible
Setting agreed-upon rules with your teen is always healthy. However, exceptions to rules always occur. Whether you are flexible enough to bend the rules requires discussion with your teen. Lay the groundwork for those instances when rules can be adjusted.
8. Share Your Interest With Your Child
Sharing interests with your child means you better understand them You learn together and share your experiences. You need to stay connected with your child through those teen arguments.
9. Keep Talking Even If Your Teen Is Not Listening
Teenagers do listen to their parents. While they may argue with you, your advice is well-entrenched in their minds. After all, you did raise them. Although they pretend passivity with what you say, the truth is that your advice has influence.
Can you see the one attribute critical for personal and professional success? What makes coaches so credible with clients and successful in business? Charisma, experience, and expertise are at the top of the list.
It's true. In every action your take in business or life, your mindset is the determining factor which influences your success. Your coaching mindset and plans require the same foundation, a fresh viewpoint about people, money, and solutions.
Here are examples of how a stressed or unconscious mindset could influence your decisions.
1. You think that helping everybody would be great for business. The solution would be to define your audience by temperament, income level, and initial problems you could solve. By defining a narrow path for your ideal client, you earn more and have more.
2. You set a sliding scale in good-hearted effort to turn away no one that you could help. While deserving and lovely, these clients are less than your ideal when it comes to their ability to pay. Can you meet your budget with a lower-end scale? Yes, possibly with a group program or class. Then, would this client enter into private coaching? Did they value your work and you?
Before you can realize your dreams of four-or-five-figure clients, you have internal work to upgrade. Perhaps these changes in the coaching mindset help you be open minded, focused, compassionate, playful or personal?
If you are a caring, heart-oriented supporter, your coaching strengths are:
- Being able to re-frame other's doubts,
Listening to one's story,
Modeling the best conversation for the positive parenting with your client's kids.
If you are a charismatic influencer, you inspire those who admire you because
- Your nature is gregarious
You enjoy people, and they appreciate your friendliness
You are an excellent example of creativity in action and brainstorming.
If you are an achiever-type coach, your coaching could challenge others
- To tackle the project they've ignored
To commit to the exercise routine they need
To manage finances better
To plan the product launch sooner than later
If you are the kind of coach who strategizes, your primary strength is solving people's problems This makes you an excellent consultant. In coaching, you can ask the right questions to help a client strategize:
- What is the result you want?
What is the first step you would take to get there?
Can you outline the process?
What resources will you need?
In coaching, you are often the cheerleader for your clients, and gratitude will be a quality that you want your clients to have.
In coaching, you expend energy being with your client. If you find yourself complaining or fatigued, what will you do to better care for you?
Growing Your Coaching Mindset Confidence
Here's something else top-end coaches have in common: confidence. They believe in what they do. They believe in their ability to help others achieve the same thing. They walk on stage or join a webinar filled with the knowledge that what they are about to say will change the lives of those who are listening. That is confidence!!
When you feel confident, you radiate confidence.
Just like how the person you're talking to on the phone can hear a smile in your voice, your potential clients can sense your mindset. If your mindset is not up to par with those you admire and mimic, you'll struggle to make the sale. Work on your attitude and confidence levels, and watch your income soar.