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Listening Is An Art
Listening is one skill that can make or break your professional role.
People feel disrespected if they are not heard. They have a concern that their voice doesn’t matter.
Are you hearing what others are saying, or do you tune out and turn off?
Helping professionals don’t always receive the training needed to listen on all three levels.
Put yourselves in the shoes of another person
and practice effective listening.
Improve Your Listening Skills Now for Deeper, Trusting Relationships
in Every Walk of Life.
For More Resources On The Use and Power of Listening
The great gift of human beings is that we have the power of empathy, we can all sense a mysterious connection to each other.” ~ Meryl Streep
Get Paid For Your Talents
The ability to resonate with another person on a deep level is the talent of a parenting coach, and all coaches for that matter. Such resonance is achieved through empathy, the ability to feel with her client, not to feel for them or about them. Resonating with clients is a striking intuitive knowing which enables you, as a parenting coach, to predict their needs and provide an unprecedented quality of caring.
The ability to resonate with others is the character strength of a person whose core temperament is Interpersonal, adaptive, or supporting. You are a natural in being supportive and caring in your responses to others. The mottos of the Academy for Coaching Parents International are focused around this concept of empathy:
“To empower and sustain loving relationships” and
“To make a difference.”
The first thing a coach does is establish a loving relationship with the client, who may be a parent, grandparent, caregiver or anyone who has hired a coach to help them better parent or serve as a more effective guardian or caregiver to children.
Parent coaches assist, help, inform, inspire, and educate. They provide clarity, reflection, and reality checks for parental illusion, and support a parent’s intuition. They are responsive and responsible as they provide frameworks and structures for conversations around sensitive issues.
A parent coach may serve as a coach for a parent’s personal confidence, or is involved with family relationships and parent/child issues. A parent coach is a mentor, not a doctor, minister or therapist. A coach is a friendly person a parent can call with everyday problems. A coach provides encouragement and expertise, coaching and challenges, all with the foundation of empathy. Through empathy the connection is made.
Are We Born With Empathy?
- Empathy is more than feeling pain; it is also connecting to one’s struggle, emotional intention, as well as feelings of joy and celebration.
- Babies demonstrate empathy in a global sense. If other babies cry, then babies respond with crying.
- By the time a child is 2 ½ years old, he or she has developed a self-identity and understands the feelings of distress belong to his playmate or parent or sibling.
- You will see preschool children empathize by reaching out to alleviate another’s distress through words or touch.
- By age 8, a child understands the human plight of birth, death and vulnerability.
Children depend upon the demonstrations of responsiveness, warmth and empathy from the people in their world to continue cultivating connection and empathy within themselves… or their ability to remain empathic is up for grabs.
A parent coach is the model for empathy, helping a parent to learn the use of empathy through modeling. In turn, a parent who feels successful will model responsiveness with their children. AND…we will have succeeded in making a difference – the truer mission of a parenting coach.
Let your genome make you successful:
Now you think have an empathy gene? Would you like to use it for making a difference in the world and at the same time get out of this rat race and be financially successful at the same time?
The first coaching session with a client can be up to an hour or two, or even longer if you conduct the Intake Session as your first scheduled meeting. You have to get to know one another on two levels:
- the sharing information level and
- the deeper intuitive level.
What is the client seeking: resolve, newness, skills, a mindset, a specific goal, or to solve a problem?
How does the client describe an issue such as participating in it or being a victim of the problem?
As you listen and coach, what are your feelings and thoughts? Review them to ensure you are connecting with your client.
How willing is the client to move ahead as well as dive deeper?
Your Coaching Role
As a coach, you will have a set of ground rules. For example, you might ask for a three-month commitment or require a 24-hours cancellation notice.
Your first session with your client requires setting the standard and the tone for all the sessions. Why does the first impression become important for all future sessions? Your customer’s trust, comfort level, inspiration, enthusiasm, and motivation will indicate the comfort level in confiding and engaging in the conversation with you.
You are in charge of setting the format of the session–how you start and conclude, as well as using probing questions. As the coach, you have to focus the content of the meeting. You could offer a free initial consultation to explore a client’s coaching needs. The initial session could be from 45 to 90 minutes.
Your goal as a parent coach is to explain what you do, the liability factors, and expectations. The parent-coach alliance includes asking questions, listening, reflecting, and defining goals or expectations together.
The Client’s Role
On the other hand, the client brings the content, the dialogue, to the coaching session. The client leads the way to the more pressing matters to discuss or that require coaching.
When customers answer your questions, they could reveal personal desires, problems, or goals. A free first session is an excellent selling tool. The client’s risk is small compared to the tremendous benefits to find out how coaching can support the client’s efforts.
Use the second meeting to complete any agenda items from the previous meeting. Continue to build a positive rapport with your client and enhance their comfort level.
Both coach and client, within two practical sessions, can complete these tasks:
1. Explain the coaching process which includes reviewing and agreeing to the terms of the coach-client contract or agreement.
2. Take care of business issues: payments, how to make payments, time commitments, and the protocol for the sessions.
2. The client focuses on coaching goals or achievements, or processes like problem-solving, or exploring core temperaments. In other words, what does your client want?
3. Establishing rapport is best done by knowing your customer’s core temperament. Part of the coaching role is to shift your attention and communication to their particular temperament(s) and establish a positive rapport.
4. Determine how you and the client communicate.
5. Determine a client’s intentions.
6. Confirm in writing or verbally that the customer demonstrates willingness, commitment, time, and agrees to actions while you schedule coaching.