Rapport is Key to Client Connecting

Sometimes you meet another person, and the two of you instantly click. You hit it off and keeping a conversation going becomes natural and effortless.

Other times, you meet someone and they either don’t leave an impression at all, or you can’t stand them from the start. The big question is what makes the difference? Why do we click with some people and not others?

The answer is rapport, which is defined as  a harmonious relationship… people understand each other’s feelings or ideas and communicate well.

When we click with someone, we’re building rapport. We find some common ground, and that instantly connects us. Maybe we have kids the same age or enjoy gardening. Once you establish that connection, it is hard to break. Establishing rapport helps you be better at forging relationships with new clients or neighbors. You let your winning personality shine. This ensures you have that rapport with whoever you meet as often as possible.

Rapport actually starts by paying attention and listening intently. Play Sherlock Holmes and see what you can find out or deduce about the person across from you. Take a genuine interest in their passion and purpose. That’s all it takes to create that initial rapport, and your conversations and interactions will go that much smoother.

Then, you can choose to make the most of this initial connection and rapport. While this strategy may help you get your foot in the door, it’s up to you to treat a client or friend with honesty and respect and make sure that their needs are met. To continue a mutually beneficially relationship, keep in mind what value you provide for them going forward. In other words, clicking with another person is only the first step. It’s important because it gets the two of you off to a great start, but it’s not everything.

Why Your Coaching Mindset and Temperament Matter for Your Success

Can you see the one attribute critical for personal and professional success? What makes coaches so credible with clients and successful in business? Charisma, experience, and expertise are at the top of the list. 

It's true. In every action your take in business or life, your mindset is the determining factor which influences your success. Your coaching mindset and plans require the same foundation, a fresh viewpoint about people, money, and solutions.

Here are examples of how a stressed or unconscious mindset could influence your decisions.

1. You think that helping everybody would be great for business. The solution would be to define your audience by temperament, income level, and initial problems you could solve. By defining a narrow path for your ideal client, you earn more and have more.

2. You set a sliding scale in good-hearted effort to turn away no one that you could help. While deserving and lovely, these clients are less than your ideal when it comes to their ability to pay. Can you meet your budget with a lower-end scale? Yes, possibly with a group program or class. Then, would this client enter into private coaching? Did they value your work and you?

Before you can realize your dreams of four-or-five-figure clients, you have internal work to upgrade. Perhaps these changes in the coaching mindset help you be open minded, focused, compassionate, playful or personal?

If you are a caring, heart-oriented supporter, your coaching strengths are:

  • Being able to re-frame other's doubts,
    Listening to one's story,
    Modeling the best conversation for the positive parenting with your client's kids.

If you are a charismatic influencer, you inspire those who admire you because

  • Your nature is gregarious
    You enjoy people, and they appreciate your friendliness
    You are an excellent example of creativity in action and brainstorming.

If you are an achiever-type coach, your coaching could challenge others

  • To tackle the project they've ignored
    To commit to the exercise routine they need
    To manage finances better
    To plan the product launch sooner than later

If you are the kind of coach who strategizes, your primary strength is solving people's problems This makes you an excellent consultant. In coaching, you can ask the right questions to help a client strategize:

  • What is the result you want?
    What is the first step you would take to get there?
    Can you outline the process?
    What resources will you need?

In coaching, you are often the cheerleader for your clients, and gratitude will be a quality that you want your clients to have.

In coaching, you expend energy being with your client. If you find yourself complaining or fatigued, what will you do to better care for you?

Growing Your Coaching Mindset Confidence

Here's something else top-end coaches have in common: confidence. They believe in what they do. They believe in their ability to help others achieve the same thing. They walk on stage or join a webinar filled with the knowledge that what they are about to say will change the lives of those who are listening. That is confidence!!

When you feel confident, you radiate confidence.
Just like how the person you're talking to on the phone can hear a smile in your voice, your potential clients can sense your mindset. If your mindset is not up to par with those you admire and mimic, you'll struggle to make the sale. Work on your attitude and confidence levels, and watch your income soar.

Essay: Quick Guide to Understanding Your Child

Understanding your child is the most important topic that you could learn as a parent. This knowledge helps you to become active in guiding and nurturing your children as they grow and mature. Why? Your child has unique personality traits that remain consistent throughout life.

One way you can understand your child is by observing them as they sleep, eat, or play. Look for the consistent traits such as

  • shyness versus being outgoing
  • focused versus distracted
  • cheerful versus stressed
  • playful versus observant
  • fussy versus more accepting

OR

  1. Which activities do they like best?
  2. How do they negotiate change?
  3. Do they adapt easily to new situations?
  4. Do they need time to explore new environments or activities?

These average characteristics of a child demonstrate particular interests, choices, and behaviors according to his or her inborn temperament. This is the key to understanding your child.

Create space and time in your busy day to talk, but also listen, to your kids as this is crucial to gaining information about how they think and what they understand. In the case of young children, they require less verbal language and more facial expression and body language to understand their thoughts and feelings. Asking them questions will allow them to share their feelings and identify emotional patterns.

For example, ask them what they built with their blocks today rather than asking them what they did in school. What game did they play with a friend? Learn how they used their imagination to create and enjoy. What was their favorite part of the day?

Another way of understanding your child is by looking at their environment to learn about certain behaviors that you have observed. Special people play crucial roles in your child's life--family members, grandparents, child care providers, friends, and teachers. Of course, the home environment is the primary influence and can play a crucial role in your child’s behavior. For example, does your child show aggressiveness towards other kids at school? Find out all the triggers for their aggressive behavior.

Possibilities include their association with another child who is aggressive as well. The environment at home is another possible source for such conduct. Have there been conflicts and arguments at home lately? What about in the community? These are some angles to consider when trying to find the reason behind your child's aggressive behavior.

Also, you can learn about your child by observing other children belonging to the similar age group. You can check out books, browse the Internet and take an online class or two. Watching your child grow up may bring back your memories of going through the same growth stages. However, through each stage, the speed of development is a personal thing.

By understanding your child's development, you will be able to provide them with learning opportunities to support their development and prepare them for the next growth stage. At the same time, you as a parent would be able to set expectations and limits that are acceptable to your child.

Being a conscious Heartwise® parent is hard especially in this day and age when demands of work, financial commitments, and family tug on every parent. Quality time is hard to get when you are trying to juggle your time between corporate life and parenthood. Understanding your child’s temperament and traits are effective ways of becoming successful in the art of parenting.

3. Who Is A Certified Parent Coach?

 A Parent Coach Is

Like a mentor who wears different hats – advocate, teacher, listener, questioner. Yet, the certified parent coach has a primary role  as supporter and connector for parents who want assistance, help, expertise, empowerment, or confidence. The mottos of the Academy for Coaching Parents International also serve as the first two goals of parenting coaching

  1. to empower and sustain loving relationships

     2. to make a difference.

The first thing a coach does is establish a mutual respectful relationship with the client, who may be a parent, grandparent, caregiver or anyone who has hired a coach to help them better parent or serve as a more effective guardian or caregiver to children.

Parent coaches assist, help, inform, inspire, and educate.

They provide clarity, reflection, and reality checks for parental illusion, and support a parent's intuition.

They are responsive and responsible as they provide frameworks and structures for conversations around sensitive issues.

A parent coach may serve as a coach for a parent’s personal confidence or is involved with family relationships and parent/child issues.  A parent coach is a mentor, not a doctor, therapist, or counselor.  A certified parenting coach is a friendly or warm-hearted person a parent can call with everyday problems.  A coach provides encouragement and expertise, coaching and challenges.

Thriving As A Person And A Coach

Most of those who go into fields like coaching and psychology understand that to be a successful person, you have to have success in your personal life as well as business.  Success is not always about money, but also about finding a balance between family and business.

When you work out of your house, if you don’t set perimeters around your business life, your work can take over your home and family life. Whether you are single and childless or married with children, carve out a personal life for yourself beyond coaching in order to have a life of balance and joy. If you overload yourself, you will not get satisfaction from either one.

Do you want your life to look like this?

You’re going to your son’s soccer game at four, but you need to be home by five-thirty to take a client call, so you have to arrange for your son’s ride home. You can’t concentrate on the soccer game anyway because you need to prepare for your client’s call. You have a splitting headache because you feel torn between the game and your client. Later, your family goes out to supper because there’s not enough time to cook. After dinner, you go grocery shopping.  BY nine p.m., you are exhausted.

You actually hate driving up to your own house because it is like driving up to a pile of unfinished work – home is never a place to relax anymore. You are not making much money because you are going out to restaurants and hiring babysitters all the time. You took up coaching because it was work you could do at home when your kids were little, but instead you are constantly yelling at them to leave you alone, be quiet while you’re on the phone, and stay away from your room. Your spouse is upset and puzzled by your constant irritability.

That doesn’t sound like much fun does it? It can be someone’s reality and it is the number one reason why home businesses can fail. So don’t let it become your reality. Let’s devise a better vision!

You love working at home from the convenience of your home office, which is really a comfortable den, but one corner is yours and holds your computer, your dedicated business line, and your desk. You keep pictures, candles, music CDs and plants around your corner to feed your comfort.

You schedule your client calls at one time during the day for a four-hour block of time when the kids are in school, with dad, in day care, or otherwise occupied. You hold this time sacred so that you can be present with your clients. They pay you $100 per hour for your time, and you believe in service: listening, suggesting, confronting, sensing. You are finally being paid for doing what you love: networking, talking, sharing heart, educating and helping people lead better lives.

You love people, and people love you. This shows up in the mutual respect you and your clients have for each other and in client referrals. You have more clients than you schedule, and put their names on a waiting list. The waiting list represents clients who would wait for the time to see you, but you are content right now. You have the income you desire and the time you want to be with yourself and your family.

You will grow your business when you are ready!

Put A Fence Around Your Personal Life

Before you take your first client, you have to design the perimeters of your business. There are practical steps that will put boundaries between your personal life your business.

  • First, have a separate phone line for your busine
  • Second, make a separate room in your house for your busine Your room should be relatively soundproof and away from the family living area.
  • If possible, enclose your space and have a door you can shut. That closed door will be a signal to your family not to interrupt you.

Some people have solved the “home business” problem by building a workspace that is on their property but separate from their residence. Charles Schultz, creator of the Charley Brown cartoons, used to walk about twenty feet from his home to his studio every day.  There are homes with separate guesthouses or “Mother-in-law” quarters that convert into great home offices, provide the privacy, and give the atmosphere needed for work.

Some people simply cannot work at home because of all the interruptions.  In this case, it may be best to rent office space. Many coaches rent office space for only a few hours a week to accommodate clients who prefer meeting in person. Or, you may be a coach who provides in-home visits, or you may work from phone calls only.

 

Are you ready to take your passion for having an impact on this world to the next level?

By Being a Parent Coach, you can follow your passion and be financially successful at the same time. Take a minute and look at our coaching certifications

Parent-Family Coaching Programs

Dr. Caron Goode

Dr. Caron Goode

Founder--Academy for Coaching Parents International

Find Your Passion Skills Set

Practicality Versus Passion

Your passion skills set is best recalled from enjoyable childhood moments. Do you remember moments in your childhood that felt freeing and fun? One that I remember was bike riding on a Saturday afternoon. The freedom to explore and wind around different neighborhoods cleared my mind and rejuvenated my body. The passion skills set of exploring neighborhoods and enjoying the outdoors is now my walking daily to clear my head and get a fresh perspective on business or a project.

Such childhood memories that we’re passionate about aren’t really the most practical things to do when we grow up and become "responsible." So we often put off when more pressing “responsible” concerns arise like taking the kids to extracurricular activities.

Truths About Passion Skills and Temperaments

If your passion feels obscure or far away, you may not think that the practical skills are worth exploring. However they are, and if you identify with even one of these three reasons, then do explore how to make your passion skills set practical.

  1. Fifty percent of our motivation to pursue a passion stems from our core temperament(s). From temperaments comes what we value, and our innate drive keeps pushing us toward using our strengths and putting talents to use. If you don't use your innate talents, you don't lose them.  Quite the contrary happens. They rise up and get in your face!
  2. Thus you cannot squash your passion. It keeps nudging you, reminding you, trying to motivate you to a course of action.
  3. You will always feel out of sync when not aligned with values and using passion skills set.  The best examples I can provide are the men and women who have pursued the careers of their parents or went for what they "thought" was the right thing, only to be disappointed later.

The solution to staying motivated is to bring your passion skills set into practical living and practical projects.  It is possible to find the practical skills behind your passion. My passion has always been writing, and, eventually in my adult years, I followed these steps to embrace my passion. If I didn't, it hounded me.


“There is no passion to be found playing small – in settling for a life that is less than the one you are capable of living.”
—Nelson Mandela

Writing Short Stories

 Let’ start with the more common one. There are many secret writers, who love to create poetry or prose, but we all know that most authors don’t end up on the best seller list. In fact, most writers never make a dime from their writings. They write and narrate because they feel the calling to do so. They enjoy writing because it motivates them and makes them happy. They are using their core strengths, which is a natural thing to do. The are building a skill set and making it better each time

The Creative Magic Sparks

When someone is following a normal talent or motivation or nudge, a spark of magic happens, and the door of creativity opens. Ideas pour into the writer's mind. A strange character for the novel introduces herself. The ending of the story took a new turn and recreated a new ending.

Like the old writer's joke says: How can I start writing?   Answer: Sit down and start start writing. In the literal sense, when you practice your passion, even for fun and just for yourself, you are honing the creative skills.

 


“It’s your place in the world; it’s your life. Go on and do all you can with it, and make it the life you want to live.” —Mae Jemison


 

Here are more steps to discover these skills.

  1. Take an objective look at what you do as a writer.

When you sit down to write something, take a moment and jot down all of the things that you’re doing or are about to do. For example:

Create a story

Organize the idea

Create characters

Research/describe the setting of the story

Commit to a project from start to finish

  1. Research the job descriptions of writer. Do a web search for “writer job description.” This will give you some great insight into the skills built through writing.

Make a list of the skills you find in a few of the job.

Go through the list and pull out skills that you feel apply best to you and add them to the first

  1. Research writers’ websites and look at the services they provide to give you some insight into skills you hadn’t considered. Add them to your list.

Now you ave created a real-life practical skills list for a passion that motivates your path. If you decide to take the next steps, they are mix, mingle, and learn.

Writers are often solitary souls who need a writer's group for support. Join one or start one.

 Go to writing events and talk to other writers who love what they do as much as you do.  There are conferences, festivals and networking events for a wide variety of topics.

Find local writing events by doing a web search. Not only will you learn about the skills that you have developed, you might meet some cool new writing friends to support you in following your passion..

You can use these same steps to find passion skills sets in any area, and start using them to follow the natural course of your motivating strengths.

Are you a type of person who is looking to get out of this rat race and work for yourself from home by being your own boss?

 Have a look at our courses and get one step closer to your dream life.

 

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